Verizon Wireless is asking for a lawsuit

I just called in to Verizon asking about a $125 security deposit that I paid on August 9, 2008. (The bank processed it Aug 11, 2008) Anyways I asked them why I haven't received it yet. The first lady I talked to was really nice and she told me some of the notes they had written about me on my account etc. She transferred me over to someone in the financial department and that lady was very rude and said that my security deposit was applied to paying the previous account owners balance. Hello... why am I paying the bill of someone else? I am going to call them up again when I am calmed down a little and don't have so much homework and make them send me a copy of the paper I signed saying that I was liable for their bill. I know they can't do it... because I know I didn't sign anything to that nature. The dumb people couldn't even tell me how much the previous person owed. I will get the money back!!!

9 Sep 2009
Update
I talked to a guy in a Verizon call center who was very nice and understanding today. He admitted that Verizon had surely been at error for what has happened. He totally understood that what happened wasn't right. He couldn't guarantee that I would get the money back exactly because it has to go through the Treasury dept. but yeah... he was on my side. If the treasury dept says no now, he will get the bank authorization number of the payment and try again. Hopefully they get it worked out right the first time and extra work isn't needed.

12 Sep 2009
Update
Okay so the guy from Verizon never called back within 48 hours so I decided to call Verizon again. This time I got some guy who was understanding but he had no idea how to help me so he forwarded me to someone in the Financial dept... so I got Laura. She was very kind to listen to me and try to understand what I was saying. It almost seemed like she had dealt with something similar before. She read the records well and she was fast... she saw exactly what happened... they applied my deposit as a payment in the previous account holders name. She talked to her supervisor and they said they would give my account the credit since it was their error. She said it could take him up to 48 hours to approve it but when it happens I should get a text and/or email. Hopefully it has worked this time. I'm glad I got someone smart.

15 Sep 2009
Update
Our account was finally credited for $125.00 today. That doesn't include the interest that I was promised but that's okay... we got it back!

So many posts we forgot to post

First post we forgot to post... the check that Chris Call finally sent for refunding the deposit for Kristen's apartment that she paid way back in the days. He didn't give the whole $295.00 minus the six weeks of utilities but we figured it was good enough. Notice the oily spills on it.... He told us over and over that he had mailed it but I think he just lost it in a mess on his table.



Second... the front of our apartment after the managers decided to fix it up a little bit... I think it looks better now.



Third... we bought lots of healthy food one week and Kristen wanted to take a picture of it and post it. She did take the picture... now I'm posting it!



I gave Kristen the game "Mouse Trap" for her birthday because she really wanted it. I had to work that day and when I came home from work I saw Kristen asleep on the floor with one little mouse in her hand ready to play just as you can see in this picture.



The box fan that we used to have in our window was killed by the sewing machine. The fan was in the window one morning and it fell out knocking the sewing machine off of it's stand but as consequence of falling before it was skewered. It broke some of the plastic... bent some of the metal... and well burned up the motor. That's when we decided to get an air-conditioner.



We went camping last week before school started in Maple Canyon. We hiked around a lot and hiked up to the arch that is really cool as you can see!



This picture is just a nice picture of my beautiful wife!

Stress of school starting!

Yay for me I finally got a score acceptable to be able to re-take Math 1050 and 1060! I took it some time ago with Kristen for the first time and she was going for a stats class and got 51 which was good enough to get her into the class she needed. I ended up having to take the dumb accuplacer test 6 times. (That's expensive at $10 each time.) I needed to get 60 to get into 1050/60. At first I got 43, then 50, then 57... dang only 3 points away... then I got 45 (ouch), then 59... one little point away. Hah so today I took it and got 77! It almost makes me want to do it again to place into the Calculus class I need. I would need 95 for that though. Anyways... woo. Finally I don't have to take that thing again. However if there is anyone who needs to take the CLM accuplacer test I know just about every problem and answer they will give you.

Kristen got her hair cut a few days ago and she looks really cute! She says it's too short but I'd say it's perfect and cute. This picture doesn't really help you see the length because she has it up in a pony-tail but yeah... I like it! (Above is before, below is after.)
We both are finished with our current work (me DI and Kristen Walmart) and will be moving on to greener pastures! Yay... Kristen is really excited about that.